Conversion Booklet

5 Technical Support Related to the Upgrade, July 24 through August 1 Thursday, July 24& Friday, July 25 8:00 a.m. to 7:00 p.m. Sunday, July 27 Closed Saturday, July 26 9:00 a.m. to 3:00 p.m. Monday, July 28-Friday, August 1 8:00 a.m. to 7:00 p.m. Call (540) 962-2265 SATURDAY, JULY 26 Technical support related to the upgrade: 9:00 a.m. to 3:00 p.m. ; call (540) 962-2265 . • The bank will be open for telephone support only. • The Bank will provide debit card support and replacement for customers who request an appointment. This service will be offered at the drive-through of all 3 branches. Please call ahead to make an appointment. SUNDAY, JULY 27: Telephone banking support will be closed • Bank branches and telephone support will be closed. MONDAY, JULY 28: Technical support related to the upgrade: 8:00 a.m. to 7:00 p.m. ; call (540) 962-2265 . • Online and Mobile banking will return online at approximately 9:00 a.m. • Telephone banking will be restored at approximately 9:00 a.m. • ATMwithdrawal limits return to their normal, pre-upgrade amounts. • Transaction limits on debit and Point-Of-Sale (PIN purchase) transactions will return to normal, pre-upgrade amounts. TUESDAY, JULY 29: Technical support related to the upgrade: 8:00 a.m. to 7:00 p.m. ; call (540) 962-2265 . • Technology upgrade is complete!