Conversion Booklet

6 Branch Access All branches will be open normal business hours throughout the upgrade. HCBwill also offer extended hours via telephone support from8:00 a.m. - 7:00 p.m. Monday - Friday from July 24 - August 1. On Saturday, July 26 we will offer additional telephone support from 9:00 a.m. - 3:00 p.m. for customers who have questions or are experiencing technical issues. Transaction limits on ATM, Point-of-Sale, and dailymax will be from July 24 - July 28. ATMs ATMs will be unavailable on Thursday, July 24. ATMs are expected to be available on Friday, July 25, or as soon as possible. From Friday, July 25 through Monday, July 28 daily ATMwithdrawal limits will temporarily change to $300. Please plan ahead for this reduced limit and withdraw any cash you might need during this period prior to July 24.   Debit Cards On July 24, you will need to activate your new debit card, as your old debit card will be deactivated and unusable thereafter. Once your new card is activated, it will function normally during the system upgrade. However, during the period from July 24 through July 28 transaction limits on debit and Point-Of-Sale (PIN purchase) transactions will temporarily change to $1,000, with a maximum daily limit of $1,300. Please plan ahead for this reduced daily spending limit.   Pre-AuthorizedDeposits orWithdrawals Any pre-authorized deposits or withdrawals scheduled during the system upgrade weekend will be posted as normal.   Telephone Banking This service will not be available from Thursday, July 24 at 5:00 p.m. until Monday, July 28 at approximately 9:00 a.m. . PLEASE NOTE: Not all ATMs will come back online simultaneously, and the time required for eachmay vary. Personal & BusinessBanking